Call Us For Rides & Informations 24/7


Call-a-Cab and additionally its associates (by and large "Call-a-Cab", "we" or "us") gathers data about you when you utilize our mobile applications, sites, call-center and different services and products (on the whole, the "services") and through different connections and interactions you have with us. This privacy policy sets out the premise on which any data, including any close to home information, we gather from you, or you give to us, will be handled via Call-a-Cab. Each time you access or utilize the Services or furnish us with data, by doing so you are consenting to the practices portrayed in this privacy policy.

  1. Scope and Application
  2. This privacy policy (this "privacy policy") applies to people any place on the planet who access or utilize our Services ("Users") just as to drivers, accomplice transportation organizations, or whatever other people who utilize the Call-a-Cab platform under permit (all things considered "Drivers").

  3. Collection of Information Data You Provide to Us.
  4. We gather data you give legitimately to us through your entrance or utilization of the Services, for example, when you make or change your account, demand on-order benefits, contact client care, or in any case communicate with us. This data may include: your name, email address, telephone number, postal location, profile picture, installment strategy, and Mastercard data, and other data you decide to give. Kindly note that we don't intentionally gather, keep or keep up close to home data from kids younger than 18 through the Services, as we necessitate that all clients speak to us that they are if 18 years of age.

    Data We Collect Through Your Use of Our Services

    At the point when you utilize our Services, we gather individual data (for example data that could be utilized to get in touch with you legitimately, for example, complete name, postal location, telephone number, credit card data, or email address) ("Personal Information") and demographic data (for example data that you submit, or that we gather, that isn't close to home data; this may incorporate, however isn't restricted to, post code, hometown, sex/gender, username, device data, including the kind of cell phone you use, a unique device identifier (for instance, your device's IMEI number, the MAC address of the device's remote organization interface, or the cell phone number utilized by the device), mobile organization data, your mobile working framework, the sort of mobile program you use, time region setting, mobile area, IP address, SMS information, exchange data, age/birth date, perusing history data, looking through history data, and enrollment history data) ("Demographic Information" and, along with Personal Information, "Individual Data").

    We additionally use GPS to decide your present location. A number of our area empowered Services require your own information for the element to work. If you wish to utilize the specific component, you will be approached to agree to your information being utilized for this reason.

    Data We Collect From Other Sources

    We may likewise get data from different sources and join that with Personal Data we get from you or gather through our Services. For instance:

    • If you decide to link, make, or sign in to your Call-a-Cab account with an payment provider or online media service (e.g., Facebook), or if you draw in with a different application or site that utilizes our API (or whose API we use), we may get data about you or your associations from that website or application.
    • At the point when you demand on request benefits, our drivers may give us a User rating subsequent to offering types of assistance to you.
    • If you likewise connect with our Services in another limit, for example as a driver, we may consolidate or connect that data with Personal Data we have gathered from you in your ability as a User or rider.
  5. Utilization of Personal Data
    • We may utilize Personal Data which you give to us or we gather from you to: Provide, maintain, and improve our Services, including, for instance, to encourage payments, send receipts, give products and services you demand (and send related data), grow new highlights, give client assistance to Users and Drivers, create wellbeing highlights, validate clients, and send item refreshes and regulatory messages;
    • Perform inward administration and tasks, including, for instance, to forestall extortion and maltreatment of our Services; to investigate programming bugs and operational issues; to lead information examination, testing, and research; and to screen and dissect utilization and action patterns
    • Send or encourage correspondences (I) among you and a Driver, for example, assessed seasons of appearance (ETAs), or (ii) among you and a contact of yours at your bearing regarding your utilization of specific highlights, for example, references or invites;
    • Send you communications we think will hold any importance with you, including data about products, services, promotion, news, and events of Call-a-Cab and different organizations, where admissible and as indicated by local pertinent laws; and to handle challenge, sweepstake, or other advancement passages and satisfy any connected honors
    • Advise you about changes to our Services
    • Permit you to partake in intuitive highlights of our Services
    • Keep our Services sheltered and secure; and
    • Customize and improve the Services, including to give or suggest highlights, content, social associations, references, and commercials
  6. Storage and Transfer of Personal Data
  7. You concur that we reserve the option to move the Personal Data depicted in this privacy policy to and from, and cycle and store it in, Pakistan may have less defensive information assurance laws than the locale in which you live. Where this is the situation, we will take proper measures to ensure your Personal Data as per this privacy policy. By presenting your Personal Data, you consent to this exchange, putting away or preparing. We will make all strides sensibly important to guarantee your information is dealt with safely and as per this privacy policy. According to Personal Data that is moved to and from and handled and put away in Pakistan, Call-a-Cab is the information regulator with the end goal of the Data Protection Acts.

    To protect the honesty of our databases, to complete on-going Services for your benefit, for research, investigation and insights purposes and to guarantee consistence with relevant laws and guidelines, we hold Personal Information and Demographic Information put together by Users and Drivers for a sensible timeframe. Call-a-Cab isn't liable for the exactness of the data you give, and will adjust or refresh your Personal Information in our databases upon your solicitation. Whenever legally necessary or at your solicitation, we will eradicate or file from dynamic utilize your Personal Information. By getting to or utilizing the Services, you do therefore speak to and warrant that you comprehend that all data put together by you through the Services or in any case to Call-a-Cab might be utilized via Call-a-Cab as per pertinent laws, this privacy policy and our client terms of utilization.

  8. Sharing of Personal Data
  9. We may share Personal Data which we gather about you as portrayed in this privacy policy or as depicted at the hour of assortment or sharing, including as follows:

    • Through Our Services We may share your Personal Data:
    • With Drivers to empower them to offer the Types of assistance you demand. For instance, we share your name and pickup and additionally drop-off areas with Drivers;
    • With third parties with whom you decide to let us share your Personal Data, for instance different applications or sites that incorporate with our API or Services, or those with an API or Service with which we coordinate; and to give you a help you mentioned through an association or limited time offering made by an outsider or us;
  10. Other Important Sharing We may share your Personal Data;
    • With sellers, specialists, promoting and publicizing accomplices, and other specialist co-ops who need admittance to such Personal Data to do chip away at our benefit or to play out any agreement we go into with them;
    • In light of a solicitation for data by an equipped position if we accept divulgence is as per, or is generally needed by, any relevant law, guideline, or legitimate cycle;
    • With law authorization authorities, government specialists, or other third parties to implement or apply our Terms of Service, to examine likely breaks or if we accept your activities are conflicting with our Terms of Service, or to secure the rights, property, or wellbeing of Call-a-Cab or others;
    • With third parties regarding, or during arrangements of, any consolidation, offer of organization resources, union or rebuilding, financing, or obtaining of all or a part of our business by or into another organization;
    • If we in any case tell you and you agree to the sharing; With third parties in an accumulated and additionally anonymized structure which can't sensibly be utilized to recognize you
  11. Your Choices Advertising and Opting Out
  12. Call-a-Cab gives Users and Drivers the occasion to quit accepting correspondences from us and our accomplices at where we demand data about the guest. You have the choice to ask us not to handle your Personal Data for showcasing purposes and to eliminate it from our information base, to not get future interchanges or to at this point don't get our Services.

  13. Admittance to Information
  14. The Acts give you the option to get to data held about you. Your privilege of access can be practiced as per the Acts.

  15. Changes to this Privacy Policy
  16. We may change this privacy policy every now and then. If we roll out huge improvements in the manner, we treat your Personal Data, or to the privacy policy, we will give you notice through the Services or by some different methods, for example, email. Your proceeded with utilization of the Services after such notification comprises you agree to the changes. We urge you to occasionally survey this security strategy for the most recent data on our protection practice.

  17. Security Precautions
  18. Your Call-a-Cab profile is secret word secured with the goal that lone you and approved Call-a-Cab representatives approach your record data. Call-a-Cab staff will never proactively contact you and request any close to home record data, including your secret phrase.

    Call-a-Cab bends over backward to guarantee that your Personal Data is secure on its framework. Call-a-Cab has staff devoted to keeping up our protection strategy as presented in this and other protection activities, intermittently checking on Web security and ensuring that each Call-a-Cab worker knows about our security rehearses. Sadly, no information transmission over the Internet can be destined to be 100% secure. Therefore, Call-a-Cab can't ensure the security of any Personal Data you send to us, and you do as such at your own danger. In the event that You have any further inquiries on this issue, allude to our client terms of utilization. To the degree allowed by relevant law, Call-a-Cab explicitly repudiates any risk that may emerge should some other people get the Personal Data you submit to Call-a-Cab.

  19. Cookies
  20. Our site utilizes cookies to recognize you from different clients of our site. This encourages us to furnish you with a decent encounter when you peruse our site and furthermore permits us to improve our site and the Services we give. By getting to and perusing our site, you are consenting to our utilization of cookies. If you are getting to or utilizing items or administrations gave by Call-a-Cab, this part concerns you.

    Call-a-Cab has been specific types of assistance on the side of its business. Therefore, Call-a-Cab might be needed to get, store, create or in any case cycle your own information in the interest of Call-a-Cab and to empower you to access or utilize the products and services.

    To the degree that Call-a-Cab gets, store or in any case cycle your own information regarding its arrangement of services, it does so exclusively for the benefit of Call-a-Cab which is answerable for deciding the reason and methods for that preparing and not for some other reason. To the furthest reaches allowed under appropriate laws, including the pertinent information insurance laws, Call-a-Cab will have no obligation under or regarding the receipt, storage or in any case handling of your own information regarding Call-a-Cab's services.

    Each time you access or utilize the products and services gave by Call-a-Cab or furnish us with data, by doing so you acknowledge and agree to the practices portrayed in this notification.

  21. Contact Us
  22. If you have any inquiries, comments and demands identified with this Privacy Statement, or if you have any objections identified with how Call-a-Cab measures your own information, kindly reach us at info@callacab.com.pk